Service Delivery

How do you ensure your organisation is positioned to deliver excellent services?

Do you have the right structure, people and processes?

How do you work with your residents to identify what needs to be changed?

Effective scrutiny and review arrangements are key to the delivery of high quality housing services. Your review arrangements need to be well planned, prioritised and implemented. This will ensure that they make a demonstrable difference, and help you demonstrate compliance with regulatory standards.

We can assist you with;

  • Resident-led scrutiny
  • Service review and development
  • Development audits
  • Compliance audits, and
  • Business assurance.

Please contact us if you would like to discuss how we can assist you with Housing Services